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Bike

Photo by Nathan Staz on Unsplash

Delivery Mainland UK only
We use Royal Mail to ship orders. Packages are sent via ‘Royal mail 2nd class signed for’ to ensure that we have proof of your delivery.

Delivery Costs and Dispatch Time
Please allow 3-5 working days for your delivery. Delivery charges are from £4.20 - £8.50 depending on size and weight. 

Payment
We accept credit / debit card and PayPal via our PayPal payment method. Our online payment service is protected and ensures customers a safe SSL-certified checkout.

Returns
We accept returns within 14 days from the date your order is shipped. We hope you love your order but we understand that you may need to return an item to us.

To return your item please contact us at connect@compassionateaccompaniment.com quoting your order number and telling us your reason for return. Refunds will be issued within 14 calendar days after our receipt of the returned goods and will include standard delivery charges where applicable.